Dieser Artikel ist auf Englisch.
Why visit at all
Hosting and cloud mining attract fraud because the buyer rarely sees the product. A scheme can show photos of someone else’s farm, a dashboard with invented numbers and a contract from a company with no site at all. A visit replaces those with things that are hard to fake: machines with serial numbers and asset tags, transformers carrying real load, and people who work there every day.
It also shows you how your machines will be treated for the next year or more: how clean the halls are, how quickly a fault is noticed, and how a repair is handled. For the warning signs of a fake offer, see is cloud mining legit?
What to look at on site
- Power. The substation or grid connection, the transformers and the distribution to each row. Ask the site’s capacity in MVA and how much of it is in use; a real site can show you the meters.
- Cooling. In a hydro hall: the coolant loop, the pumps and the dry coolers or cooling towers outside. In an air hall: the intake filters, the exhaust path and how hot the hot aisle gets. Look for dust on machines and floors; in the Gulf, sand clogs fans and heatsinks fast.
- Racks and labelling. Every machine should carry an asset tag that maps to a client and a rack position. Ask the staff to find one specific client machine and show it hashing.
- The monitoring screen. Live hashrate, temperature and status per machine, with alerts for machines that drop out. Ask how an alert becomes a job and who acts on it.
- Spares and the repair bench. Fans, power supplies and control boards on the shelf, and a bench with test equipment. A site that sends every fault away has longer downtime.
- Security. Controlled entry, cameras, and a record of who works on client machines.
- Staff on site. Technicians at work, not only a guard. Ask how shifts are covered and who is called when an alert fires at night.
The best single test is the asset tag. A host that can pick a client machine from its monitoring system and walk you to it has a working inventory; one that cannot may not know where your machines are either.
Ten questions, good answers and red flags
| Ask | A good answer sounds like | Red flag |
|---|---|---|
| 1. Can you show me a specific client machine by its asset tag? | They look it up on the monitoring system and walk you to its rack, where tag and serial match | Client machines are in an area you cannot enter, or machines carry no labels |
| 2. Where does the power come from, and how much is contracted? | A named grid connection, the capacity in MVA and today’s load, shown at the transformers | Vague answers, rented generators, or capacity that is “coming soon” |
| 3. How do you keep this hall cool in the hottest month? | A hydro loop or engineered airflow, with temperature records from last summer | “The machines just throttle in summer” |
| 4. How is uptime measured, and where will I see it? | Per machine, from the pool and from site monitoring, in a client portal, stated as a target | A “guaranteed” 100% uptime |
| 5. What happens when my machine breaks? | What is swapped on site, what goes to a lab, how long it takes, what it costs, and whether hosting is billed meanwhile | “We send it back to the manufacturer”, at your cost and on their timetable |
| 6. Who works here, and who responds at night? | Named roles, shift cover and how alerts reach the technician on call | Nobody on site besides a guard |
| 7. Who can touch my machines? | Access control and a record of who worked on which machine | Open doors and no log |
| 8. Which pool and wallet will my machine mine to? | The pool you choose, paying to your own wallet, which you can check yourself | Only the host’s system, with earnings shown as a balance you cannot verify |
| 9. Which company signs the contract and issues the invoices? | A legal name, licence number and issuing authority you can check, and proper tax invoices | Payment to a personal account or wallet, or a company with no link to the site |
| 10. What does leaving cost, and how do I get my machines back? | A written exit fee, disconnection charge and collection process | No exit terms, or “we will discuss it then” |
Write the answers down and make sure the important ones are in the contract. A tour shows you a site on one day; the contract governs the next twelve months. How to choose a hosting provider covers the contract questions in more depth.
If you cannot travel
Ask for a live video walk-through rather than a recorded one, so you decide where the camera goes. Ask to see a client machine’s asset tag up close, the monitoring screen with today’s date on it, the transformers and the repair bench.
Then check the company. Any host should give you its legal name, its licence number and the authority that issued it, and you should confirm the licence with that authority yourself. Segments Cloud Hash FZ-LLC is a licensed UAE company; its licence and TRN are on the imprint and every invoice.
Touring a Segments centre
Segments offers site tours of its UAE hosting centres before you buy, on request. Book through WhatsApp; the team confirms the centre, the date and anything you need for entry when you book. Centres are named by code: the hydro-cooled halls are F39, F40, F48, F49 and F54, and F20 to F24 are air-cooled. See visiting Segments and the hosting plans.
After you sign, the client portal shows each of your machines with its hashrate and uptime, measured per machine from the pool and from monitoring at the site against a 95% uptime target, and centre status is public.
Fragen
- Can I visit a Bitcoin mining farm before I buy?
- You should be able to: a host that runs real halls can show them. Segments offers site tours of its UAE centres before you buy, on request, booked through WhatsApp.
- What should I look for on a mining farm tour?
- The power infrastructure, the cooling, labelled racks, the monitoring screen, spares and a repair bench, security and staff at work. Above all, ask to see a specific client machine by its asset tag.
- What if I cannot travel to the site?
- Ask for a live video walk-through where you direct the camera, and check the company’s licence number with the authority that issued it.
- How do I check a mining company’s licence?
- Ask for the legal company name, licence number and issuing authority, then confirm them with that authority. Segments Cloud Hash FZ-LLC is a licensed UAE company; its details are on the imprint.